Patient Account Specialist

1 week ago


Durham, North Carolina, United States REVCO SOLUTIONS INC Full time
Job Description

At Revco Solutions, we are seeking a highly motivated Patient Account Specialist to join our high-energy call center team. As a leading healthcare provider, we strive to deliver exceptional customer service to our patients.

The ideal candidate will possess excellent communication skills, both verbal and written, with a compassionate and patient-centered approach. They will be responsible for answering inbound calls from patients, addressing inquiries, concerns, and requests with empathy and professionalism.

Key responsibilities include:

  • Assisting patients with insurance inquiries, claims, and billing matters.
  • Providing information about medical procedures, services, and general healthcare inquiries.
  • Documenting patient interactions and updating relevant systems according to established guidelines.

Requirements:

  • High school diploma or equivalent.
  • Proficient in basic computer applications and the ability to learn new software quickly.
  • Empathy, compassion, and a genuine desire to help others.
  • Strong attention to detail.

We offer a competitive compensation package, including medical, dental, vision, life, and disability coverage, as well as a 401(k) savings plan with company match. If you are passionate about delivering outstanding customer service and making a difference in the lives of others, please apply today.



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