Front Desk Representative

6 days ago


Jupiter, Florida, United States MyCare Medical Group Full time
Job Summary

The Medical Office Coordinator will be responsible for providing exceptional patient care and administrative support to the MyCare Medical Group team. This role will involve greeting patients, directing them to the appropriate location, and providing general information about the office.

Key Responsibilities
  • Front Office Operations
    • Manage patient flow, ensuring a smooth and efficient check-in and check-out process
    • Verify medical insurance for all appointments and walk-in patients
    • Maintain inventory of new patient forms and office supplies
  • Patient Communication
    • Answer phones efficiently and with proper etiquette, directing calls to the appropriate person or department
    • Provide patients with necessary documentation and paperwork
  • Scheduling and Coordination
    • Schedule new patients, collect insurance information, and prepare file labels
    • Monitor patient wait time and ensure physicians' on-time schedule
  • Administrative Support
    • Update patient information in the computer system when necessary
    • Assist with pulling charts for walk-in patients
    Requirements
    • High school diploma or equivalent
    • 1 year of experience in a medical office setting
    • Data entry and typing experience
    • Bilingual in English/Spanish is preferred
    • Knowledge of basic medical terminology is preferred
    Benefits
    • Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
    • PTO Accrual and Holidays


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