Patient Advocate

1 month ago

Jupiter, United States South Florida Institute for Reproductive Full time
Job DescriptionJob Description

Our Patient Advocate will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately. The Patient Advocate works in a collaborative relationship with the front desk team as well as with other departments and employees.

Hours: 7am – 4pm (some earlier openings required, shift ends when work completed). Weekend and holiday on-call rotation required.

Essential Responsibilities:

  • Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Performs other duties/special projects and tasks as assigned

Education:

  • High School Diploma or equivalent required; Bachelor's degree preferred
  • At least one year of administrative medical office experience required
  • Experience with Electronic Medical Record (EMR) system strongly preferred
  • Bilingual (Spanish) preferred

What we offer you

  • Outstanding benefits including health, vision and dental packages, including HSA/FSA, Life and Disability Insurance
  • We also have a no-cost medical, dental, and vision plan for employees.
  • 18 days of accrued PTO in addition to 11 paid holidays (1 floating holiday)
  • Fertility benefits
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Continuing Education Reimbursement
  • We provide a great, family work environment with internal growth opportunities

  • Patient Advocate

    5 days ago

    Jupiter, Florida, United States South Florida Institute for Reproductive Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Advocate to join our team at the South Florida Institute for Reproductive. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring the efficient flow of information, and maintaining the highest standards of patient care and...

  • Patient Advocate

    1 month ago

    Jupiter, United States Prelude Fertility Full time

    Our Patient Advocate will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately.The Patient Advocate works in a collaborative relationship with...

  • Patient Advocate

    1 month ago

    Jupiter, United States Prelude Fertility Full time

    Our Patient Advocate will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately.The Patient Advocate works in a collaborative relationship with...

  • Healthcare Client Liaison

    1 week ago

    Jupiter, Florida, United States Prelude Fertility Full time

    The Patient Advocate plays a crucial role in ensuring the smooth operation and professionalism of the front desk. Key responsibilities include delivering exceptional customer service while managing appointment scheduling, responding to multi-line phone calls and emails, and appropriately directing patients and inquiries. The Patient Advocate collaborates...

  • Intensive Care Unit Registered Nurse

    5 days ago

    Jupiter, Florida, United States Jupiter Medical Center Full time

    About the RoleJupiter Medical Center is seeking a highly skilled and dedicated Registered Nurse to join our Intensive Care Unit team on a part-time night shift basis.Key ResponsibilitiesProvide patient-centered care to an assigned group of patients, prioritizing their physical, emotional, and psychosocial needs.Develop and implement individualized nursing...

  • Licensed Marriage Family Therapist

    3 days ago

    Jupiter, Florida, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled and compassionate Marriage and Family Therapist to join our team at DNA Comprehensive Therapy Services. As a Licensed Marriage Family Therapist, you will play a vital role in providing high-quality therapy services to children, adolescents, and adults.Key ResponsibilitiesDevelop and implement clinical...

  • Dental Hygienist

    1 week ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Dental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD. Why Heartland Dental?As an elite clinical...

  • Dental Hygienist

    5 days ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Dental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD.Why Heartland Dental?As an elite clinical...

  • Dental Hygienist

    6 days ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Dental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD. Why Heartland Dental?As an elite clinical...

  • Dental Hygienist

    7 days ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Dental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD. Why Heartland Dental?As an elite clinical...

  • Dental Hygienist

    1 week ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Job DescriptionDental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD. Why Heartland Dental?As an elite...

  • Dental Hygienist

    1 week ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Dental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD. Why Heartland Dental?As an elite clinical...

  • Dental Hygienist

    16 hours ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Dental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD. Why Heartland Dental?As an elite clinical...

  • Dental Hygienist

    1 week ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Dental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD. Why Heartland Dental?As an elite clinical...

  • Family and Marriage Therapist

    1 week ago

    Jupiter, Florida, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled and compassionate Marriage and Family Therapist to join our team at DNA Comprehensive Therapy Services. As a Licensed Marriage Family Therapist, you will play a vital role in providing high-quality therapy services to children, adolescents, and adults.Key ResponsibilitiesDevelop and implement clinical...

  • Licensed Clinical Social Worker

    6 days ago

    Jupiter, Florida, United States DNA Comprehensive Therapy Services Full time

    About DNA Comprehensive Therapy ServicesWe are a leading provider of comprehensive behavioral health services, dedicated to delivering high-quality care to children, adolescents, and adults. Our team of licensed professionals is passionate about helping individuals achieve mental wellness and reach their full potential.Job SummaryWe are seeking a skilled...

  • Dental Hygienist

    3 hours ago

    Jupiter, United States Dental Care at Sea Plum Full time

    Dental Care at Sea Plum is looking for a Dental Hygienist to join our team.Will be working at a nearby location until opening date tenative January 2025!New to the area! Looking to open with 2 hygienists!Full time hours! Schedule still being determined, will be 4 or 5 days a week. Will have one late night TBD. Why Heartland Dental?As an elite clinical...

  • Licensed Mental Health Therapist

    3 days ago

    Jupiter, Florida, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and compassionate Licensed Mental Health Therapist to join our team at DNA Comprehensive Therapy Services. As a Licensed Mental Health Therapist, you will play a vital role in providing high-quality patient care and contributing to the growth and success of our organization.Key...

  • Healthcare Customer Service Representative

    2 weeks ago

    Jupiter, Florida, United States Prelude Fertility Full time

    The Patient Advocate plays a crucial role in ensuring the smooth operation and professionalism of the front desk. Key responsibilities include delivering exceptional customer service while managing appointment scheduling, responding to multi-line phone calls and emails, and guiding patients and inquiries to the appropriate resources.Work Schedule: 7am - 4pm...

  • Healthcare Customer Service Representative

    2 weeks ago

    Jupiter, Florida, United States Prelude Fertility Full time

    The Patient Advocate plays a crucial role in ensuring the smooth operation and professionalism of the front desk environment. Key responsibilities encompass delivering exceptional customer service while managing appointment scheduling, handling multi-line phone systems, and appropriately directing patient inquiries.Working Hours: 7am - 4pm (with some earlier...