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Customer Service Representative

2 months ago

Concord, North Carolina, United States Jeff Rush - State Farm Agent Full time
Position Overview

Are you a people person with a passion for customer service? If you thrive in a dynamic environment and enjoy engaging with clients, a role with a State Farm independent contractor agent could be a perfect fit for you. State Farm agents specialize in providing insurance and financial service products tailored to meet customer needs.

Key Responsibilities
  • Build and maintain strong customer relationships while ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Generate leads, coordinate appointments, assess customer requirements, and promote suitable products and services.
What We Offer
  • Simple IRA
  • Base salary with commission and bonus opportunities
  • Health benefits
  • Potential for growth and advancement within the agency
Qualifications
  • Strong interpersonal skills
  • Exceptional communication abilities - both written and verbal
  • Genuine enthusiasm for the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • People-oriented and self-driven
  • Detail-oriented with a proactive approach to problem-solving
  • Able to learn and navigate computer systems effectively

If you possess the motivation to excel and envision yourself in this role, we encourage you to explore this opportunity further.

This position is associated with a State Farm independent contractor agent, and not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training requirements. State Farm agents operate as independent contractors who hire their own staff, and their employees are not considered employees of State Farm.