Assistant In-Room Dining Manager

6 days ago


Aspen, Colorado, United States The Little Nell Full time
Job Title: Assistant In-Room Dining Manager

At The Little Nell, we are seeking a highly skilled and experienced Assistant In-Room Dining Manager to join our team. As a key member of our Food and Beverage department, you will be responsible for managing the daily operations of room service, ensuring a high level of guest satisfaction, and maintaining a safe and efficient work environment.

Key Responsibilities:
  • Enforce and comply with all policies and procedures of the Food and Beverage Department, The Little Nell, and Aspen One.
  • Control labor costs by monitoring ProfitSword and adjusting staffing levels accordingly.
  • Complete payroll, assist with scheduling, and staff discipline.
  • Responsible for the safety and proper handling of staff and equipment.
  • Supervise staff in their work, maintaining high performance levels.
  • Oversee table set-up, side duties, and delivery times.
  • Supervise the care of equipment, minimize waste, breakage, and misuse.
  • Do monthly inventories, recommend purchases to manager, and ensure the accuracy of requisitions.
  • Communicate with both IRD and Culinary staff regularly, seeking out staff opinion for improving operations.
  • Train all new hires to five-star standards.
  • Ensure that all staff gets tested on their menu knowledge on a monthly basis.
  • Take an active part in weekly Food and Beverage meetings.
  • Ensure room service area is clean and maintained, keeping the back of the house clean and organized.
  • Maintain a high level of guest satisfaction, making immediate corrective action when a guest's needs are not met.
  • Maintain professional appearance and conduct at all times, ensuring staff appearance and conduct is impeccable.
  • Supervise the Mini Bar program, reducing wastage and suggesting new products.
  • Supervise the creation and delivery of interesting and attractive guest amenities.
  • Demonstrate knowledge of safety and fire procedures, assisting in emergency and security procedures as directed by management and the established emergency plan.
  • Enforce Local liquor and sanitation ordinances.
  • Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules.
  • Report to shift on time.
  • Complete tasks and projects delegated by your manager.
  • Assist other departments as business volumes and staff levels demand.
Qualifications:
  • High School Diploma or equivalent preferred.
  • 3-4 years' experience with Food and Beverage and at least 1 year supervisor experience.
  • Working knowledge of wine, food, and cooking methods.
  • Excellent organizational and telephone skills.
  • Experience and ability to delegate and supervise effectively.
  • Good command of the English language.
Work Environment and Physical Demands:
  • Ability to be on your feet, kneel, and bend for extended periods of time.
  • Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces.
  • Must be able to lift, push, or pull occasionally up to 50 lbs. individually or with assistance.
Job Benefits:
  • This position is categorized as a regular full-time position eligible for the following benefits:
  • Enrollment dates differ across the various programs.
  • Health, Dental, and Vision Insurance Programs.
  • Flexible Spending Account Programs.
  • Life Insurance Programs.
  • Paid Time Off Programs.
  • Paid Leave Programs.
  • 401(k) Savings Plan.
  • Employee Ski Pass and Dependent Ski Passes.
  • Other company perks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Skiing Company, Aspen Ventures, or Aspen Hospitality, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One/Aspen Skiing Company/Aspen Ventures/Aspen Hospitality is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation, visit www.aspensnowmass.com/employment/benefits-and-perks.


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