Assistant General Manager, Clark's Aspen

2 days ago

Aspen, Colorado, United States McGuire Moorman Full time
About MML Hospitality

MML Hospitality is a renowned hospitality group that strives to create unforgettable experiences through its meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters.

Job Summary

We are seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience.

Key Responsibilities
  • Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction.
  • Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism.
  • Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service.
  • Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management.
  • Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws.
  • Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste.
  • Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth.
  • Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction.
Requirements
  • Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role.
  • Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends.
  • Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management.
  • Proven track record of achieving financial targets, implementing cost control measures, and driving profitability.
  • Proficient in using restaurant management software, POS systems, and Microsoft Office Suite.
  • Flexibility to work evenings, weekends, and holidays as required.
What We Offer
  • Competitive Salary
  • Bonus Potential
  • Beverage Education Reimbursement
  • Paid Time Off
  • MML Property Discounts (Hotel, Restaurant, Retail)
  • Fitness and Health Benefits
  • Medical, Dental, Vision, Disability, Life, and Pet Insurance
  • Retirement Benefits
  • Parental Leave
  • Advancement and Promotion Opportunities
  • Ski Pass Discounts
  • Community Service Opportunities
  • Relocation Assistance

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