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Assistant General Manager, Clark's Aspen

2 months ago

Aspen, Colorado, United States McGuire Moorman Full time
About Clark's Aspen

At MML Hospitality, we're dedicated to crafting exceptional experiences that blend food, service, and design. Our team, led by visionary leaders Liz Lambert, Larry McGuire, and Tom Moorman, is passionate about delivering refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters.

Job Summary

We're seeking a highly motivated Assistant General Manager to join our team at Clark's Aspen. As a key member of our management team, you'll play a crucial role in elevating the dining experience, training and developing our managers and service staff, and ensuring seamless coordination between front-of-house and back-of-house operations.

Key Responsibilities
  • Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction.
  • Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism.
  • Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service.
  • Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management.
  • Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws.
  • Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste.
  • Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth.
  • Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction.
  • Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele.
Requirements
  • Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role.
  • Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends.
  • Excellent leadership abilities, with the capacity to inspire and motivate a diverse team.
  • Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management.
  • Proven track record of achieving financial targets, implementing cost control measures, and driving profitability.
  • Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure.
  • Proficient in using restaurant management software, POS systems, and Microsoft Office Suite.
  • Knowledge of health and safety regulations and compliance standards.
  • Flexibility to work evenings, weekends, and holidays as required.
What We Offer
  • Competitive Salary + Bonus Potential
  • Beverage Education Reimbursement
  • Paid Time Off
  • MML Property Discounts (Hotel, Restaurant, Retail)
  • Fitness and Health Benefits
  • Medical, Dental, Vision, Disability, Life, and Pet Insurance
  • Retirement Benefits
  • Parental Leave
  • Advancement and Promotion Opportunities
  • Ski Pass Discounts
  • Community Service Opportunities
  • Relocation Assistance