Patient Service Representative Advocate Aurora Health

2 weeks ago


Waukesha, Wisconsin, United States Advocate Aurora Health Full time
{"title": "Patient Service Representative", "description": "Job Summary

We are seeking a skilled Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our outpatient department, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.

Key Responsibilities
  • Register patients, obtain demographic and insurance information, and verify coverage
  • Schedule new and follow-up appointments, and coordinate cancellations, reschedules, and additions to schedules
  • Provide accurate and detailed information regarding test preparations, arrival times, and directional information
  • Update insurance, financial responsibility, and other data when changes occur, and communicate with patients as needed
  • Identify, report, and resolve problems regarding registration to appropriate individuals and departments
  • Monitor patient flow to ensure efficient and courteous care
Requirements
  • High school graduate or equivalent
  • No experience required, but excellent customer service and communication skills are essential
  • Intermediate computer skills, including Microsoft Office and electronic mail
  • Ability to work in a fast-paced environment with strong attention to detail and accuracy
What We Offer

As a Patient Service Representative at Advocate Aurora Health, you will have the opportunity to work in a dynamic and supportive environment. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development.

", "lang_code": "en-US"}

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