Customer Service Trainee Program

2 weeks ago


Independence, Kansas, United States Travis Perkins plc Full time

Position Overview:

Join us at Travis Perkins as a Customer Service Apprentice, where we are committed to nurturing future leaders within our organization. This role is ideal for individuals eager to engage across various departments and build a successful career in customer service.

Business Type: Travis Perkins is a leading supplier in the building materials sector, offering a dynamic work environment.

Location: Opportunities available in various regions.

Compensation: Competitive salary along with a comprehensive benefits package.

Working Hours: Monday to Friday, 7:30 AM to 5:00 PM, with alternating Saturdays from 8:00 AM to 12:00 PM.

Role Type: Permanent, Full-Time.

Key Responsibilities:

  • Engage with customers at our trade counter, fostering strong relationships that encourage repeat business.
  • Assist customers with their purchases by providing product information, preparing quotes, and fulfilling orders.
  • Collaborate with a supportive team to deliver exceptional service that meets our customers' expectations.

Candidate Profile:

We are looking for individuals who:

  • Understand the essence of outstanding customer service and can deliver it effectively.
  • Are skilled in building relationships across various levels and thrive in a sales-driven environment.
  • Have a passion for learning and are eager to expand their knowledge.
  • Are comfortable with technology and enthusiastic about contributing to our digital transformation.

Training and Development:

From day one, you will receive support in your professional growth. You will participate in our Certificate in Merchanting Programme, a comprehensive 12-month apprenticeship designed to equip you with the necessary skills for success. Throughout your apprenticeship, you will:

  • Learn about our safety culture.
  • Gain insights into our product offerings and services.
  • Understand what differentiates us as the preferred choice for our customers.

Our apprenticeship programs are structured to incorporate study time into your workweek, ensuring you can achieve your qualifications while maintaining a healthy work-life balance. You will benefit from personalized coaching, mentoring, and technical training, all aimed at advancing your career.

At Travis Perkins, no two days are the same. You will gain exposure to various aspects of branch operations, helping you identify your strengths and career aspirations. We pride ourselves on being a supportive workplace that values development and growth.

Travis Perkins is recognized as one of the UK's Top Employers, reflecting our commitment to creating a positive work environment.



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