Senior Program Manager
3 weeks ago
At Intuit, we're dedicated to empowering our customers with expert learning experiences that drive sustainable growth and quality. Our mission is to power prosperity around the world, and our financial experts are at the core of that strategy.
Our customers face a range of problems in their financial lives, and they seek human expertise for confidence in times of need. Intuit Academy is at the forefront as a true foundational learning platform that builds expert skill and capabilities, creates new sourcing pipelines, and enables an internal talent strategy that drives results.
We're seeking a Staff Program Manager of Expert Learning Experiences to join our innovative team. As a key member of our Learning & Development team, you'll be responsible for managing complex programs in a matrixed, cross-functional environment.
Key responsibilities include:
- Operating independently and interacting frequently with senior management to help set strategic guidance
- Making data-driven decisions in a fast-paced dynamic environment
- Working understanding of how adults learn and retain information
- Engaging with a distributed, virtual team, stakeholders, and workforce
- Experience working via Agile Scrum development and project planning/execution processes
- Experience with customer support learning and development desired
- Tax Preparation, Accounting, and/or financial experience desired
- Relevant life and/or field mentorship experience considered equivalent
You'll also be responsible for building strong, trust-based partnerships and creating inclusive environments by cultivating diversity of thought. Additionally, you'll apply instructional design methodology to uncover measurable behaviors required for the role, resulting in performance-based outcomes.
As a Data and Technology Strategist, you'll read, work with, and analyze data to make confident decisions that drive business outcomes. You'll be able to extract insights from data to optimize each step of the learning journey of our customers. You'll also be able to use data storytelling to effectively communicate insights from a dataset using narratives and visualizations.
We're looking for someone with a general working knowledge of the SAAS industry, learning platforms, and a curiosity around future technologies and trends. If you're passionate about empowering our customers with expert learning experiences, we encourage you to apply for this exciting opportunity.
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