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Strategic Business Analyst
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We are seeking a highly skilled and experienced Strategic Business Analyst to join our team at the Virginia Department of Transportation. As a key member of our Business Integrated Solutions Division, you will play a critical role in driving business growth and improvement through data-driven insights and strategic recommendations.
Key Responsibilities- Manage and conduct complex analysis, policy analysis, planning, and development functions to review, evaluate, and develop recommendations, policies, procedures, regulations, legislation, and organizational studies.
- Provide guidance on the development of study methodology, project objectives, work plans, and final products.
- Ensure project quality, content, and deadlines meet both client and management expectations.
- Meet with business customers to elicit and document requirements.
- Utilize various techniques to elicit system and software requirements, such as interviews, brainstorming, document analysis, focus groups, observations, and prototyping.
- Conduct studies, develop position papers, draft policies, regulations, and legislation.
- Facilitate groups, set methodology, conduct research, analyze and assemble findings, develop recommendations, present findings, and prepare relevant documents.
- Serve as Agency liaison with inter-agency policy study teams and represent Agency positions as directed by Agency management.
- Review and evaluate analysis of VDOT operations conducted by entities internal and/or external to VDOT.
- Prepare presentations, letters, and sensitive responses for senior management, including Cabinet Secretary or on their behalf, submitted to other branches of State Government involved in legislation, policy analysis, public relations, and economic and/or operational impact assessments.
- Manage and lead change management assignments, ensuring a systematic approach using a change management model is followed.
- Prepare presentations as requested by senior management, assuring project due dates are agreed to in advance and level of customer service and project deliverables meet client and management needs.
- Comprehensive knowledge of quantitative analyses using methods and techniques that reflect industrial engineering, operations research, economics, statistical analytical practices, and techniques, including principles of six sigma.
- Ability to apply system engineering, management, planning, accounting principles, and practices to complex projects, work independently, lead, coach, and direct teams.
- Knowledge of project management, productivity analysis, performance measurement, strategic planning, policy development and analysis, and public administration.
- Knowledge of business information systems.
- Knowledge of requirement elicitation for software systems and applications using various techniques to elicit system and software requirements, such as interviews, brainstorming, document analysis, focus groups, observations, and prototyping.
- Ability to develop research methodologies, communicate research results, and develop recommendations. Ability to gather and analyze data and prepare reports.
- Ability to communicate effectively orally and in writing with internal and external customers.
- Ability to facilitate large groups and teams in geographically dispersed locations across multiple disciplines and organizational levels.
- Skill in the use of computers and software applications.
- Knowledge of industrial or system engineering practices and concepts relating to transportation issues with a track record of developing and leading successful process improvements.
- Experience in strategic consulting and preparing comprehensive analysis and executive-level reports with recommendations, to include demonstrated experience leading change management initiatives.
- Experience successfully facilitating small and large groups with a variety of customers.
- Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings.
- Strong project management, analytical skills, project problem identification, and problem-solving skills.
- Ability to drive results, build relationships, and influence senior management.
- Ability to work independently as well as in large cross-functional groups.
- Must have excellent interpersonal skills with teams and customers.
- Ability to leverage data to analyze performance, develop insights, and effectively partner with and direct analytical resources to optimize operational effectiveness.
- Experience in the use of computers and software applications, including word processing, spreadsheets, presentations, databases, and process mapping.
- Ability to travel occasionally, both in-state and overnight.
- Experience implementing systems and software solutions.
- Progressively responsible experience with business information systems and requirements gathering.
- Experience with data analysis, database management, or data mining.
- Experience working with or developing solutions through Power BI tools, Power Apps, and Power Automate.
- A combination of training, experience, or education in Industrial Engineering, Operations Research, Economics, Statistics, Public Relations, or related field desired.
- Certification in Six Sigma and Organizational Change Management.