Operations Management Director

4 weeks ago


Arlington, Virginia, United States BrightSpring Health Services Full time
Job Description:

We are seeking an experienced Operations Management Director to join our team at BrightSpring Health Services. This is an exciting opportunity to lead our day services operations, overseeing personnel, budget, compliance, and quality of program for persons served.

Key Responsibilities:

• Oversee the hiring process for assigned positions, ensuring compliance with company policy and local, state, and federal employment law.

• Ensure all staff receive training and supervision as needed to meet performance expectations.

• Manage contracts and supervise contract staff, overseeing ongoing contracts and training staff on contract work.

• Maintain good customer relations with business partners and provide support to persons served.

• Oversee treatment/support services provided by day services staff and serve as liaison for Support Coordinators, family, and legal guardians.

• Coordinate and resolve conflicts in resources for provision of services, ensuring program documentation is accurate and timely.

• Evaluate and monitor program effectiveness, monitoring individual financial records and medication administration records.

Key Qualifications:

• Bachelor of Arts/Bachelor of Science in Business, Health care Administration, or a Social Science preferred.

• Minimum of five years in the Human Services field with two years of progressively responsible management experience.

• Prior experience providing services and supports to individuals with developmental disabilities preferred.

• Ability to communicate verbally and in writing, with experience in managing systems, processes, and people.

• Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities, and proven supervisory skills.

• Valid driver's license from state of residence with satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier.

About Our Line of Business:

BrightSpring Health Services has extensive experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability.

Salary Range:

USD $17.01 per hour, commensurate with experience.

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