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Network Operations Manager
1 month ago
DMI is seeking a skilled and experienced Network Manager to lead a commercial program in the DC Metro area. This role involves overseeing the design, implementation, and maintenance of network systems to support data, voice, and audio communications.
Key Responsibilities:- Network Management: Supervise the design, analysis, planning, modification, and maintenance of networks and network components to ensure optimal performance for data, voice, and audio communication activities.
- Team Leadership: Manage and mentor a team of Network Analysts, Network Engineers, NOC Analysts, and Security Engineers, providing guidance and support to ensure effective team performance.
- Capacity Planning: Direct the analysis of short- and long-term capacity needs for switching, routing, transmission, and signaling.
- Network Design and Evaluation: Conduct network architecture design, feasibility studies, cost assessments, and internal performance and traffic analysis. Continuously evaluate new technologies to enhance network efficiency and customer experience.
- Technical Specifications: Provide detailed specifications and schematics for network architecture, hardware, and software selection. Develop tools and solutions to address current and future business needs.
- System Testing: Oversee the testing and validation of network systems to ensure reliability and performance.
- Technical Expertise: Maintain up-to-date knowledge of network and computer hardware/software interconnections, including routers, switches, firewalls, hubs, bridges, and gateways.
- Operational Leadership: Administer and execute policies, processes, and procedures affecting team workflow. Lead daily operations and ensure effective coordination of network activities with customer Points of Contact (POCs).
- Education: Bachelor's Degree required; a degree in STEM or Business preferred.
- Experience: Minimum of 10 years in Network Management, with experience in managing geographically dispersed sites and large end-user bases.
- Certifications: ITIL v3 Practitioner certification required; ability to obtain ITIL 4 Managing Professional within the first six months. CCNP (or equivalent, such as CCDP) is required.
- Technical Knowledge: Proven experience with Zero Trust Networks and a deep understanding of Zero Trust Security Principles.
- Leadership Experience: At least 5 years of experience managing network engineers of varying levels.