Operations Coordinator

16 hours ago


Bridgewater, Massachusetts, United States Penske Truck Leasing Full time
Job Summary

The Operations Coordinator will play a key role in supporting the branch's operational efficiency and effectiveness. This position will be responsible for completing administrative processes, providing superior customer service, and collaborating with the branch financial manager to achieve branch performance and profitability goals.

Key Responsibilities:
  • Financial Operations: Monitor and maintain accounts receivable, lease, and contract maintenance processes, and resolve any issues in a timely fashion.
  • Fleet Operations: Complete Fleet Service activities, track and coordinate asset outside services, and partner with Fleet Services to support licensing, permitting, and other fleet operations.
  • Process Analytics: Perform process analyses and reviews, investigate and recommend solutions to issues posing a risk to profitability, and use systems or reports to understand operational dynamics.
Requirements:
  • High school diploma or equivalent required, degree preferred.
  • Interpersonal and relationship building skills, with the ability to collaborate with branch team members.
  • Competent written and verbal communication skills.
  • 2 years+ experience in customer service financial administrative experience required.
  • Agile and quick learner, with a willingness to collaborate on projects and continuous education.
  • Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Physical Requirements:

The associate will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Penske is an Equal Opportunity Employer.



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