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Sales Coordinator

2 months ago

Columbia, South Carolina, United States HILTON COLUMBIA CENTER Full time
Job Summary

We are seeking a highly motivated and detail-oriented Sales Coordinator to join our team at Hilton Columbia Center. As a Sales Coordinator, you will play a critical role in supporting our property sales team by providing exceptional customer service, processing lead information, and maintaining accurate records.

Key Responsibilities
  • Support property sales team by greeting visitors, answering calls, and processing lead information.
  • Interact with group and business travel customers to qualify potential customers and provide personalized service.
  • Communicate with group customers about their room block status, including entering rooming lists, monitoring pick up, and managing reservation changes.
  • Assist with RFP responses, proposals, contracts, BEOs, and meeting arrangements.
  • Support Director of Sales with reservation requests and group master account creation.
  • Manage group files and ensure signed agreements are uploaded for all bookings.
  • Maintain inventory and create printed/electronic collateral (coupons, flyers, marketing pieces).
  • Participate in Sales Department meetings and collaborate with department heads and front desk staff.
  • Serve as the point of contact for meeting room setup and assist with catering and breakfast requests as needed.
Why Join Our Team?

Hilton Columbia Center offers a competitive salary, exciting and fun work environment, top-notch training and growth opportunities, medical, dental, and vision coverage, paid vacation time, and a 401k retirement plan.

Requirements
  • Hotel and sales experience a plus.
  • Exceptional verbal and written communication skills.
  • Ability to cultivate a productive team that embodies our company values.
  • Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to stand for prolonged periods of time.
  • Must be able to lift up to 15 pounds.
  • Must be able to navigate various departments of the organization's physical premises.
Affirmative Action/EEO Statement

Hilton Columbia Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.