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Accommodation Program Manager
2 months ago
Job Summary:
The Accommodation Consultant will lead and build, implement and measure the program metrics, audits, and outcomes for the Integrated Disability & Absence Management (IDAM) programs. This includes all federal, state, company, and collective bargaining Leave of Absence (LOA) and time off programs, full duty and transitional Return to Work, fitness for duty, drug and alcohol rehabilitation agreements, temporary and long term accommodations under federal and state regulations, including Americans with Disabilities Act (ADA), the Amendments Act (ADAAA), Fair Employment Housing Act (FEHA), disability assessments, alternate job search and placement, end of employment during a LOA/Accommodation event, and support services for workers' compensation (WC) administration.
Key Responsibilities:
- Partner with Sutter and THPM CoE stakeholders, external vendors and management to ensure continuous improvement and cost-effective results for operational metric management.
- Oversee projects and people to ensure operational compliance with regulatory programs (FMLA, CFRA, PDL, ADA, ADAAA, FEHA and Workers' Compensation) and company leave and disability policies as well as compliance to federal and state regulations.
- Develop and implement strategies to improve IDAM service delivery methods and operations.
- Collaborate with cross-functional teams to achieve desired outcome results.
- Provide expert knowledge in delivering reports, measuring ROI and efficiencies, and department budget/cost methodologies to build and justify business case activities.
- Lead change and transition initiatives to achieve a positive effect.
- Develop and maintain highly effective working relationships in an extremely fast-paced and demanding work environment.
Requirements:
- 5 years of recent relevant experience.
- Bachelor's degree in Business Administration, Human Resources Management or other related field.
- Demonstrated ability to work effectively with a diverse group of management and staff to achieve desired outcome results.
- Knowledge of IDAM service delivery methods and operations.
- Knowledge of project management principles, methodology and tools.
- Knowledge in LEAN or continuous improvement principles.
- Exceptional written and verbal communication, presentation and interpersonal skills.
- Analytical and conceptual skills.
- Ability to develop creative solutions.
- Must have demonstrated organizational skills with a keen attention to detail and the ability to effectively manage multiple priorities and projects within given timelines.
- Incumbent must be customer-oriented and positive participant in a teamwork environment.
- Must have a high commitment to detail and accuracy.
Working Conditions:
- This position requires the ability to work on-site as needed for work, meetings, etc.
- The person selected for this role must live in the Northern California Sutter Health footprint.
Benefits:
- This position is work from home eligible.
- Yes
Position Status: Exempt
Weekly Hours: 40
Employee Status: Regular
Number of Openings: 1