Insurance Claims Specialist
7 days ago
At State Farm Insurance, we're looking for a skilled Insurance Claims Specialist to join our team. As an Insurance Claims Specialist, you'll be responsible for assisting customers with inquiries, complaints, and policy changes. You'll provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, handle billing and payment inquiries, resolve customer issues and complaints in a professional and efficient manner, collaborate with team members to ensure customer satisfaction, maintain accurate customer records, and follow company policies and procedures.
Estimated Salary: $45,000 - $60,000 per year.
Key Responsibilities:
- Assist customers with inquiries, complaints, and policy changes
- Provide accurate and timely information regarding insurance products and services
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues and complaints in a professional and efficient manner
- Collaborate with team members to ensure customer satisfaction
- Maintain accurate customer records and update information as needed
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