General Manager Position

2 weeks ago

Bronx, New York, United States Compass Group USA Full time

Job Summary:

As a General Manager with Compass Group USA, you will oversee the management of multiple K12 schools within a district or across districts. Your primary responsibility will be to serve as the point of contact for the school administrator responsible for foodservice, lead the teams within your assigned account(s), and manage the overall operation.

Key Responsibilities:

  • Leads, manages, and inspires a diverse team(s) at a large account or multiple accounts, with the goal of providing top-notch service to the client, students, and community.
  • Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.).
  • May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community.
  • Fosters a culture of transparency, understanding, education, safety, and accountability.
  • Serves as the representative/brand ambassador of the Compass Group USA team within the district(s) and the community; attends key client and community events.
  • Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as directed.
  • Supports functional areas including but not limited to safety, marketing, nutrition and culinary.
  • Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation).
  • Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time.
  • Champions development within the account(s) and has a full understanding of all roles within the operation; conducts performance evaluations, along with succession planning for the account(s).
  • Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes.
  • Ensures consistent and fair administration of all policies and procedures.

Requirements:

  • Educational minimum and work experience per USDA Professional Standards for the account(s).
  • Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area.
  • Is well-versed in foodservice management with proven track record of success, ideally in K12 foodservice.
  • Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen.
  • Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills.
  • Champions the inclusion mindset, and is proactive, positive, professional, and resilient.
  • Excellent computer skills and proficiency with Microsoft Office suite and POS software.

Benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)

Disclaimer:

This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

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