Library Support Specialist

5 days ago


Garden City Kansas, United States Library Systems & Services Full time

Job Summary:

Library Systems & Services is seeking a highly skilled and customer-focused Library Associate 2 to join our team. As a key member of our library operations team, you will provide exceptional customer service, support library programs and services, and contribute to the overall success of our organization.

Key Responsibilities:

  • Provide customer service to library patrons, including welcoming and registering patrons, issuing library cards, checking out materials, and managing patron accounts.
  • Assist patrons with locating materials or the reference desk, using computers, or explaining procedures.
  • Check in and process library materials as necessary.
  • Accept and process fines, fees, or other payments.
  • Provide information regarding programs, events, conference rooms, and other library services.
  • Shelve library materials and maintain a clean and organized library environment.
  • Address or escalate patron conduct or safety issues to appropriate management.
  • Know and understand the American Library Association's Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement.
  • Follow all legal and policy requirements related to patron privacy and custodianship of patron records.

Requirements:

  • High School Diploma or GED.
  • Two years of library experience preferred.
  • Basic knowledge of library systems and databases preferred.
  • Excellent customer service skills.
  • Knowledge of Microsoft Office Suite.
  • Good communication skills, both written and verbal.
  • Multilingual speaking a plus.
  • Ability to work a flexible schedule, including days, evenings, and weekends.

Benefits:

  • Sick/Vacation leave.
  • Tuition Assistance.
  • Pay rate: $9.50/hr.
  • Hours per week: 20.


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