Bridal Shop Coordinator

3 weeks ago


Sterling Heights, Michigan, United States Dream Fashion by Noor Full time
Job Title: Office Administrative Manager

Dream Fashion by Noor is a dynamic and growing bridal shop seeking a highly skilled Office Administrative Manager to join our team. This exciting opportunity will allow you to utilize your skills and experience to drive the success of our business.

Company Overview

We are a high-volume bridal shop committed to delivering exceptional customer service and creating unforgettable experiences for our clients. Our ideal candidate will be responsible for ensuring the seamless functioning of our office operations, managing appointments, and overseeing administrative tasks.

Job Description
  • Salary:$55,000 - $65,000 per annum (estimated)

Key Responsibilities:

  1. Appointment Coordination: Schedule appointments for clients, ensuring efficient use of resources and exceptional customer service standards.
  2. Office Supervision: Oversee the daily activities of the office, including inventory management, administrative tasks, and ensuring a welcoming environment for clients and staff.
  3. Customer Service Delivery: Maintain high standards of customer service, addressing inquiries, resolving issues, and ensuring a positive experience for all clients.
  4. Team Collaboration: Work closely with the sales and support teams to streamline processes, align schedules, and optimize workflow.
  5. Vendor and Inventory Management: Oversee relationships with vendors, manage inventory levels, and ensure timely deliveries of bridal products and supplies.
  6. Process Improvement: Identify areas for improvement in office procedures, implement efficient solutions, and optimize workflows to enhance productivity and service quality.
  7. Report Compilation: Analyze data related to appointments, inventory, and customer feedback, generating reports to inform decision-making and improve operations.

Requirements:

  • Strong Organizational Skills: Ability to multitask and prioritize responsibilities in a fast-paced setting.
  • Effective Communication Skills: Proficiency in interacting effectively with clients, staff, and vendors.
  • Technical Competence: Proficiency in office software (Excel) and scheduling tools.
  • Flexibility: Ability to adapt quickly to changing priorities and maintain composure in high-pressure situations.
  • Leadership Potential: Previous experience in operations management, preferably in a high-volume retail or service-oriented environment preferred.

Desirable Qualifications:

  • Retail or Hospitality Background: Experience in retail, hospitality, or event management.
  • Bridal Industry Expertise: Experience in managing inventory and working with vendors in the bridal or fashion industry.


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