Front Office Coordinator

2 days ago


Sterling Heights, Michigan, United States Aimbridge Hospitality Full time
About Us

TownePlace Suites by Marriott in Sterling Heights, Michigan is a newly renovated hotel located north of Downtown Detroit, adjacent to Macomb County's Lakeside Mall. Our hotel offers spacious suites with fully equipped kitchens, perfect for relocation, temporary assignments, or just a few nights. We're a pet-friendly hotel with convenient highway access, nearby shopping, dining, and entertainment options.

Responsibilities:

  • Greet and welcome all guests approaching the Front Desk, maintaining a friendly and warm demeanor at all times.
  • Handle requests for information, mail, and messages in an efficient and courteous manner.
  • Answer guest inquiries about hotel service, facilities, and hours of operation.
  • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel.
  • Be aware of all rates, packages, and special promotions, familiar with all in-house groups, closed-out, and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate-quotting scenarios.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly, efficient, and courteous manner.

Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or a related field helpful.
  • Previous experience in a hotel or related industry preferred.
  • Possess a positive and upbeat personality, with a desire to deliver outstanding customer service.
  • Demonstrate the ability to multitask, be detail-oriented, and problem-solve effectively.
  • Must be able to convey information and ideas clearly, evaluate and select among alternative courses of action quickly and accurately.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, basic arithmetic functions, perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing.
  • Ability to read, comprehend, and write simple instructions and/or short correspondence and memos.
  • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations.
  • An operational knowledge of Microsoft Office suite.
  • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays.
  • Holds an understanding of hotel products and guest services.
  • Ability to participate in the creation of an enjoyable work environment.

Our Team:

Aimbridge Hospitality is a global company with a diverse team of professionals who share a passion for delivering exceptional results. Our associates are dedicated to serving our guests and creating unforgettable experiences. If you're looking for a dynamic and rewarding career, we invite you to join our team.



  • Sterling Heights, Michigan, United States Washington Radiology Full time

    Overview of the PositionWe are seeking a skilled and compassionate individual to join our team as a Healthcare Registration Coordinator. In this role, you will be responsible for coordinating patient registrations, managing front office operations, and maintaining accurate records.Key Responsibilities:Coordinate patient registrations, including scheduling...


  • Sterling Heights, Michigan, United States Paul Mitchell Schools Full time

    About the RoleWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Paul Mitchell Schools in Sterling Heights, MI. As the first point of contact for guests and future professionals, you will be responsible for providing exceptional customer service, managing appointments, and promoting our school's specials.


  • Sterling Heights, Michigan, United States Aimbridge Hospitality Full time

    Job DescriptionThe Front Desk Agent is responsible for managing the front office operations at Towneplace Sterling Heights, providing exceptional customer service to our guests, and ensuring seamless check-in and check-out processes.Key Tasks:Respond to guest inquiries and resolve any issues promptlyProcess payments and handle room assignmentsCoordinate with...


  • Sterling Heights, Michigan, United States Washington Radiology Full time

    Job Title: Healthcare Access CoordinatorAbout Us: Washington Radiology is a leading provider of diagnostic imaging services. Our team is dedicated to delivering exceptional patient care and improving healthcare outcomes.Job Summary: We are seeking an experienced Patient Service Representative to join our front office team. This role involves providing...

  • Operations Officer

    3 weeks ago


    Sterling Heights, Michigan, United States DCS Corp Full time

    Job DescriptionDCS Corp seeks a skilled administrative professional to serve as the principal advisor and consultant to organizational unit managers and other key stakeholders. The successful candidate will provide office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.Key...

  • Tour Coordinator

    3 weeks ago


    Sterling Heights, Michigan, United States Live Nation Entertainment Full time

    Job Title:Tour CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Tour Coordinator to join our team. As a key member of our production logistics team, you will be responsible for planning and coordinating various aspects of live events.Key Responsibilities:Transport crew members to and from airports, hotels, stores, etc.Purchase...


  • Sterling Heights, Michigan, United States MATRIX ELECTRICAL CONTRACTORS Full time

    Job OverviewWe are seeking a highly skilled Office Assistant to join our team at Matrix Electrical Contractors.Salary and BenefitsThe successful candidate can expect a competitive salary based on experience, ranging from $45,000 to $65,000 per year, plus paid holidays, sick days, and a comprehensive benefits package.Key ResponsibilitiesAs an Office...


  • Sterling Heights, Michigan, United States MATRIX ELECTRICAL CONTRACTORS Full time

    Job SummaryWe are seeking an experienced Office Administrative Professional to join our team at Matrix Electrical Contractors. The successful candidate will provide critical support in accounting, scheduling, and office management.Key Responsibilities:Data Entry Specialist: Accurately enter and manage financial data in QuickBooks (2020-2025...


  • Sterling Heights, Michigan, United States Top Secret Clearance Jobs Full time

    About the JobThe Senior Program Coordinator role at Top Secret Clearance Jobs is an exciting opportunity for a highly skilled professional to join our team. As a trusted partner for more than 60 federal clients, we are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart.Estimated...


  • Sterling Heights, Michigan, United States Job&Talent Full time

    Job OverviewWe are seeking a highly motivated Senior Operations Coordinator to join our team. As a key member of the project management team, you will play a vital role in ensuring the successful execution of projects from concept design through commissioning and final buyoff at customer site.Responsibilities:Assist in managing projects, working closely with...


  • Sterling Heights, Michigan, United States Network Runners Full time

    About Network Runners, Inc.Network Runners, Inc., a leading IT consulting firm, is seeking a highly organized and detail-oriented HR Administrative Assistant to join our team. As a key member of our HR department, you will be responsible for providing critical support to our staff and contributing to the success of our organization. Key duties...


  • Sterling Heights, Michigan, United States RELOcruitment Ltd Full time

    Company OverviewRELOcruitment Ltd is excited to partner with a reputable moving company based in the Washington Metropolitan Area.This moving company has been delivering exceptional service and quality for over 27 years.As one of the top-volume moving companies in Northern Virginia, they offer both residential and commercial services, including contracts...


  • Sterling Heights, Michigan, United States Excel Group Corp. Full time

    Job DescriptionWe are seeking a highly skilled Warehouse Inventory Coordinator to join our team at Excel Group Corp. As a key member of our logistics team, you will be responsible for providing inventory control and management services, leveraging technical proficiency in warehouse management systems, shipper portals, Microsoft Outlook, and Excel.The ideal...

  • Office Coordinator

    18 hours ago


    Dearborn Heights, Michigan, United States HAMADEH EDUCATIONAL SERVICES, Inc. Full time

    At HAMADEH EDUCATIONAL SERVICES, Inc., we are seeking an experienced Administrative Assistant to join our team. The successful candidate will be responsible for providing administrative support to the school's administration and staff.Job Summary:The Administrative Assistant will be responsible for handling phone calls, managing office supplies, and...


  • Sterling Heights, Michigan, United States MedMatch Full time

    Career Opportunity: Oncology Infusion NurseMedMatch, a renowned medical recruiting firm, is dedicated to connecting professionals with top employment opportunities in the medical field. Established in 1987, our commitment remains steadfast in matching skilled candidates with the best job openings.We are pleased to partner with an esteemed oncology office...


  • Sterling Heights, Michigan, United States Arab Community Center for Economic and Social Serv Full time

    Job Description: We are looking for an experienced Administrative Support II to join our team at the Arab Community Center for Economic and Social Service. The successful candidate will be responsible for providing administrative support, maintaining accurate records, and ensuring the efficient operation of our office. About the Role: This is a part-time...


  • Sterling Heights, Michigan, United States DCS Corp Full time

    Job DescriptionDCS Corp seeks a highly skilled administrator to support its U.S. Army customer in Warren, MI. The ideal candidate will work closely with managers, engineers, and technicians to plan, analyze, and improve internal operations.Key ResponsibilitiesServes as a Project Officer, planning and analyzing internal operations for efficiency and...


  • Sterling Heights, Michigan, United States Paul Mitchell Schools Full time

    Becoming a Part of Our TeamWe're seeking an exceptional individual to join our dynamic team as a Front Desk Receptionist. As part of our team, you will be working alongside a dedicated group of professionals who share a passion for delivering exceptional customer experiences. Your day will revolve around creating memorable interactions, managing...


  • Sterling Heights, Michigan, United States Burlington Stores Full time

    Key ResponsibilitiesDrive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.Coordinate meal and break periods and monitor schedule...


  • Sterling Heights, Michigan, United States Network Runners Full time

    Job OverviewNetwork Runners, Inc. is a leading IT consulting firm seeking an experienced HR Administrative Assistant (Part-Time) to join our dynamic team.CompensationThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.Job ResponsibilitiesScreen and interview job candidates, preparing them for...