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Restaurant Operations Director
2 months ago
Polly's Pies is seeking a highly skilled and experienced Restaurant Manager to lead our team and drive business success.
Key Responsibilities:- Team Leadership: Oversee and manage a team of staff, providing guidance, coaching, and development opportunities to ensure excellent performance and high employee satisfaction.
- Store Operations: Manage all aspects of store operations, including front-of-house and back-of-house functions, to ensure seamless customer experiences and efficient business processes.
- Financial Management: Oversee profit and loss, manage cash flow, and optimize financial performance to drive business growth and profitability.
- Customer Experience: Foster strong relationships with customers, ensuring their satisfaction and loyalty through exceptional service and quality products.
- Strategic Planning: Develop and implement strategies to increase store sales, minimize costs, and improve overall business performance.
- Minimum 5 years of restaurant supervisory experience
- Valid driver's license, reliable transportation, and auto insurance
- Strong knowledge of store operations, cost control, and inventory policies
- Intermediate computer skills including POS systems and Microsoft Office
- Food preparation skills and knowledge of health codes
- Customer-focused with excellent customer relations skills