Restaurant Director of Operations
2 months ago
We are seeking a highly skilled and experienced Restaurant Director of Operations to lead our training and development initiatives. As a key member of our team, you will be responsible for creating a high-performance, values-driven restaurant environment that emphasizes personal and team development, empowerment, and servant leadership.
Key Responsibilities- Training and Development
- Develop and implement comprehensive training programs for restaurant operations, home office, and catering office staff.
- Assess and make recommendations on ongoing and future training needs.
- Establish goals and programs that drive growth for the organization.
- Leadership and Development
- Partner with the Operations and People & Culture team to create a high-performance, values-driven restaurant environment.
- Lead all training and development programs and initiatives.
- Work with cross-functional leaders to assess and make recommendations on ongoing and future training needs.
- Operations and Quality
- Partner with Operations to ensure consistency in people, service, and food quality throughout the organization.
- Understand and monitor trends in technology and innovation that enhance the ongoing efforts of the Company to have a cutting-edge training program.
- Performance Management
- Measure the effectiveness of all training systems.
- Develop and monitor key performance indicators.
- Work in conjunction with restaurant teams for day-to-day integration of all programs through ongoing evaluation and goal setting.
- 3+ years in a high-level, multi-unit Training position.
- Success in previous positions.
- 4-year college degree or specialty degree in hospitality or training and development is highly preferred.
- Mastery of Microsoft Office Suite.
- High integrity, outstanding leadership skills, and ability to interact with different types of people.
- Frequent weekly travel throughout Southern California and beyond.
- Excellent driving record and a reliable vehicle.
- Physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time.
- Thriving in a quick-paced environment.
- Outstanding leadership, communication, and training skills.
- Stable work history.
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