Bilingual Account Representative

1 week ago


Cincinnati, Ohio, United States Total Quality Logistics Full time
About the Role:

As a key member of our Mexico cross-border division, you will be responsible for building and maintaining relationships with customers who require shipping services in and out of Mexico.

What's in it for you:

* Competitive base salary with uncapped commission opportunity
* Comprehensive health, dental, and vision coverage
* Leadership advancement opportunities with 75% of leaders promoted from within
* Recognition as a Fortune 100 Best Companies to Work For and Forbes America's Best Employers (2022)

What You'll Be Doing:

* Communicate with the sales team and customers to identify and capitalize on cross-border shipping opportunities
* Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
* Collaborate with the sales team to provide and negotiate competitive pricing and rates
* Utilize industry-leading technology platforms to update and manage shipment information
* Work with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed

What You Need:

* Fluency in Spanish and English
* College degree preferred, but not required
* Sales experience preferred, but not required
* Strong problem-solving skills and ability to work with the latest technologies
* An obsession for great customer service

Where You'll Be:

Our Cincinnati office, where you'll be part of a dynamic team driving growth and innovation in the logistics industry.

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