Bilingual Account Representative
1 week ago
As a key member of our Mexico cross-border division, you will be responsible for building and maintaining relationships with customers who require shipping services in and out of Mexico.
What's in it for you:
* Competitive base salary with uncapped commission opportunity
* Comprehensive health, dental, and vision coverage
* Leadership advancement opportunities with 75% of leaders promoted from within
* Recognition as a Fortune 100 Best Companies to Work For and Forbes America's Best Employers (2022)
What You'll Be Doing:
* Communicate with the sales team and customers to identify and capitalize on cross-border shipping opportunities
* Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
* Collaborate with the sales team to provide and negotiate competitive pricing and rates
* Utilize industry-leading technology platforms to update and manage shipment information
* Work with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What You Need:
* Fluency in Spanish and English
* College degree preferred, but not required
* Sales experience preferred, but not required
* Strong problem-solving skills and ability to work with the latest technologies
* An obsession for great customer service
Where You'll Be:
Our Cincinnati office, where you'll be part of a dynamic team driving growth and innovation in the logistics industry.
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