Senior Account Representative
23 hours ago
Marsh seeks a talented and driven individual to join our team as a Senior Account Representative. This role is part of our account team and is critical to the client experience, driving new business and facilitating retention throughout the client lifecycle.
Key Responsibilities:- Collaborate with Account Executives to improve client experiences.
- Oversee the review and follow-up of endorsements, policy issuance, extensions, audits, and cancellations, escalating concerns to direct managers or client teams as needed.
- Ensure the success of the renewal cycle by completing renewal protocols, gathering information, tracking quotes, and ensuring documents are issued correctly and on time.
- Strengthen and maintain relationships with clients, prospects, client teams, and producers to provide best-in-class service and drive growth and retention.
- Oversee the process of collecting, reviewing, updating, and communicating client information to the placement team for optimal program solutions and pricing.
- 2+ years of risk management experience, commercial insurance preferred.
- Bachelor's degree or equivalent work experience.
- Ability to obtain Property & Casualty (P&C) License within three months after hire.
- MS Office proficiency (Excel, Outlook, Word, PowerPoint).
- Strong organizational skills, ability to multitask, and work in a fast-paced environment.
- Attention to detail with a focus on accuracy.
- Self-starter with ability to work independently.
- A company with a strong brand and strong results to match.
- Culture of internal mobility, collaboration, and valued partnership with HR from the business.
- Competitive pay, full benefits package, starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match, and automatic contribution).
- Generous paid time off for vacation, sick, company holidays, and time to give back to your community.
- Employee Resource Groups, providing access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations.
Marsh is the world's leading insurance broker and risk adviser, serving commercial and individual clients with data-driven risk solutions and advisory services. We are committed to embracing a diverse, inclusive, and flexible work environment, aiming to attract and retain the best people and embracing diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, and beliefs.
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Senior Account Representative
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