Guest Service Manager
1 day ago
Job Summary:
We are seeking a highly skilled and experienced Guest Service Manager to join our team at W. Lee Flowers & Co. As a key member of our store operations team, you will be responsible for ensuring that every guest receives the fastest and most pleasant checkout experience possible.
Key Responsibilities:
- Maintenance of Guest Service Standards
- Training and Development of Front Porch Hosts
- Sales, Cash and Invoice Accounting
- Cash Related Activities
- Cash Office Security
- Cashier/Guest Service Clerk Performance Reports
Requirements:
- Friendly, outgoing personality
- Ability to work well with others
- Ability to lift 25 lbs. occasionally and 15 lbs. constantly
- Ability to read and understand information and direction
- Knowledge of front porch operations
- Ability to supervise people including training and development
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
- Effective communication and guest service skills
- Must be at least 18 years old
- Ability to stand for extended periods of time
- Demonstrate successful use of math skills
- Ability to work well with computers
Working at W. Lee Flowers & Co:
We are a dynamic and growing company that values our employees and strives to create a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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