Customer Service Operations Manager

4 days ago


Shelton, Connecticut, United States TEKsystems Full time
About the Role

We are seeking an experienced Customer Service Operations Manager to join our team at TEKsystems. In this role, you will be responsible for leading a team of Client Care Specialists and driving client care strategies that ensure exceptional client and agent experiences.

As a key member of our contact center operations team, you will play a critical role in supporting service delivery and scaling of our client care operations towards a successful launch and beyond.



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