Customer Service Technician
3 weeks ago
Oakridge Staffing is looking for a skilled Customer Service Technician to support our clients in Shelton, CT.
As part of our team, you can expect an estimated salary range of $50,000 - $60,000 per annum.
Job Overview:
This role involves providing technical assistance and support for clients with inquiries and issues related to computer systems, software, and hardware.
You will be responsible for monitoring and responding to requests from the IT helpdesk, as well as escalating complex issues to the relevant teams.
Responsibilities:
- Provide first-level technical assistance and support for client queries and issues.
- Respond promptly to requests from the IT helpdesk.
- Assess situations and recommend solutions where possible.
- Collaborate with other teams to resolve complex technical issues.
Why Work With Us?
- A competitive salary and benefits package.
- A supportive and inclusive work environment.
- Professional development opportunities.
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