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Regional Manager of Facility Services
1 month ago
Malace|HR is seeking a highly skilled Regional Manager of Facility Services to oversee the day-to-day operations of a team of construction service technicians in Southeast Michigan. As a key member of our team, you will be responsible for managing service delivery, maintaining client relationships, growing revenue with existing clients, and onboarding new customers.
Key Responsibilities:- Team Management: Lead and manage a team of construction service technicians, ensuring smooth daily operations.
- Revenue Growth: Maintain and grow revenue by fostering relationships with existing customers and acquiring new clients.
- Performance Standards: Set and enforce standards for service quality and performance, with a focus on customer satisfaction.
- Sales and Quoting: Support the quoting of service work, ensuring accurate and timely delivery.
- Client Relationships: Build and maintain strong relationships with both new and existing customers to drive business growth.
- Metrics & KPIs: Develop and monitor key performance indicators to ensure the team delivers high-quality and cost-effective services.
- Leadership Experience: Proven experience in leading and managing teams, especially in a construction or facility services environment.
- Quoting Expertise: Extensive experience in preparing quotes for service work and ensuring accurate service delivery.
- Sales Background (Preferred): Prior experience in sales or client management is an advantage.
- Collaboration & Communication: Strong ability to work collaboratively across teams and communicate effectively with clients and staff.
- Problem Solving: Ability to manage complex issues and solve problems efficiently.
- Action-oriented: High energy and enthusiasm for tackling challenges.
- Resourceful: Ability to secure and deploy resources effectively.
- Focused on Continuous Improvement: Continuous improvement and process optimization.
- Accountability: Results-driven mindset.
- Competitive Salary: Commensurate with experience.
- Comprehensive Benefits Package: Including health, dental, and vision insurance.
- 401(k) Retirement Savings Plan: With company match.
- Opportunities for Professional Development: And advancement.