Regional Manager of Facility Services

4 hours ago


Farmington, Michigan, United States Malace|HR Full time
Regional Manager of Facility Services

Malace|HR is seeking a highly skilled Regional Manager of Facility Services to oversee the day-to-day operations of a team of construction service technicians in Southeast Michigan. As a key member of our team, you will be responsible for managing service delivery, maintaining client relationships, growing revenue with existing clients, and onboarding new customers.

Key Responsibilities:
  • Team Management: Lead and manage a team of construction service technicians, ensuring smooth daily operations.
  • Revenue Growth: Maintain and grow revenue by fostering relationships with existing customers and acquiring new clients.
  • Performance Standards: Set and enforce standards for service quality and performance, with a focus on customer satisfaction.
  • Sales and Quoting: Support the quoting of service work, ensuring accurate and timely delivery.
  • Client Relationships: Build and maintain strong relationships with both new and existing customers to drive business growth.
  • Metrics & KPIs: Develop and monitor key performance indicators to ensure the team delivers high-quality and cost-effective services.
Qualifications and Skills:
  • Leadership Experience: Proven experience in leading and managing teams, especially in a construction or facility services environment.
  • Quoting Expertise: Extensive experience in preparing quotes for service work and ensuring accurate service delivery.
  • Sales Background (Preferred): Prior experience in sales or client management is an advantage.
  • Collaboration & Communication: Strong ability to work collaboratively across teams and communicate effectively with clients and staff.
  • Problem Solving: Ability to manage complex issues and solve problems efficiently.
Preferred Attributes:
  • Action-oriented: High energy and enthusiasm for tackling challenges.
  • Resourceful: Ability to secure and deploy resources effectively.
  • Focused on Continuous Improvement: Continuous improvement and process optimization.
  • Accountability: Results-driven mindset.
Benefits/Perks:
  • Competitive Salary: Commensurate with experience.
  • Comprehensive Benefits Package: Including health, dental, and vision insurance.
  • 401(k) Retirement Savings Plan: With company match.
  • Opportunities for Professional Development: And advancement.


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