HVAC Technical Services Manager

4 weeks ago


Farmington, Michigan, United States Malace HR Full time
Job Opportunity

MalaceHR is seeking a skilled Technical Services Manager to lead our HVAC team in delivering exceptional technical services to our customers.

Key Responsibilities:

  • Customer Relations: Foster strong relationships with customers, proactively resolving service and budget issues.
  • Service Quality: Ensure high-quality HVAC services and maintenance, assessing and improving departmental processes.
  • CMMS Management: Oversee the computerized maintenance management system (CMMS) for work orders and inventory, conducting regular audits.
  • Project Management: Prepare job cost estimates for HVAC projects, monitoring budgets for profitability.
  • Team Development: Recruit, train, and develop a high-performing team, implementing performance metrics.
  • Leadership & Mentorship: Provide clear guidance and mentorship to team members.
  • Employee Relations: Address conflicts and conduct investigations fairly and constructively.
  • Performance Management: Set goals, monitor progress, and conduct performance reviews.
  • Culture & Values: Foster a culture of accountability and engagement, aligning with our core values: Respect, Integrity, Teamwork, and Excellence.
  • Compliance: Ensure adherence to laws, regulations, and industry standards.

Requirements:

  • Minimum three years of HVAC experience in the commercial sector; mechanical contractor's license preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Detail-oriented with the ability to manage multiple projects.
  • Proficient in Microsoft Office 365 preferred.
  • Ability to maintain confidentiality.

Physical Demand Requirements:

  • Ability to work in various environmental conditions and lift up to 50 pounds.

Travel Requirements:

  • Valid driver's license required.

Benefits:

  • Competitive salary and comprehensive benefits package, including health, dental, vision insurance, and 401(k) with company match.
Job Posted by ApplicantPro

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