HVAC Technical Services Manager
4 weeks ago
MalaceHR is seeking a skilled Technical Services Manager to lead our HVAC team in delivering exceptional technical services to our customers.
Key Responsibilities:
- Customer Relations: Foster strong relationships with customers, proactively resolving service and budget issues.
- Service Quality: Ensure high-quality HVAC services and maintenance, assessing and improving departmental processes.
- CMMS Management: Oversee the computerized maintenance management system (CMMS) for work orders and inventory, conducting regular audits.
- Project Management: Prepare job cost estimates for HVAC projects, monitoring budgets for profitability.
- Team Development: Recruit, train, and develop a high-performing team, implementing performance metrics.
- Leadership & Mentorship: Provide clear guidance and mentorship to team members.
- Employee Relations: Address conflicts and conduct investigations fairly and constructively.
- Performance Management: Set goals, monitor progress, and conduct performance reviews.
- Culture & Values: Foster a culture of accountability and engagement, aligning with our core values: Respect, Integrity, Teamwork, and Excellence.
- Compliance: Ensure adherence to laws, regulations, and industry standards.
Requirements:
- Minimum three years of HVAC experience in the commercial sector; mechanical contractor's license preferred.
- Strong communication, problem-solving, and organizational skills.
- Detail-oriented with the ability to manage multiple projects.
- Proficient in Microsoft Office 365 preferred.
- Ability to maintain confidentiality.
Physical Demand Requirements:
- Ability to work in various environmental conditions and lift up to 50 pounds.
Travel Requirements:
- Valid driver's license required.
Benefits:
- Competitive salary and comprehensive benefits package, including health, dental, vision insurance, and 401(k) with company match.
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