Director of Customer Experience Management
2 days ago
We are seeking a highly skilled and experienced Director of Customer Experience Management to join our team at Ipsos. As a key member of our Customer Experience team, you will be responsible for leading and managing research projects, developing and implementing customer experience strategies, and providing expert consultation to clients.
Key Responsibilities- Lead and manage research projects from start to finish, ensuring timely delivery and high-quality results.
- Develop and implement customer experience strategies that drive business growth and customer loyalty.
- Provide expert consultation to clients on customer experience research and analytics.
- Collaborate with cross-functional teams to integrate customer experience insights into business decisions.
- Manage and develop a team of research professionals to ensure high-quality research and delivery.
- Minimum 7-10 years of experience in customer experience research and analytics.
- Proven track record of leading and managing research projects and teams.
- Strong understanding of customer experience research methodologies and analytics.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple projects.
At Ipsos, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Customer Experience Director
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Director of Customer Experience
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Customer Experience Director
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Customer Experience Director
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New York, New York, United States EmblemHealth Full timeJob Title: Customer Experience DirectorEmblemHealth is seeking a highly skilled Customer Experience Director to lead our efforts in delivering exceptional customer experiences across all touchpoints. As a key member of our leadership team, you will be responsible for driving strategic initiatives that enhance customer satisfaction, loyalty, and retention.Key...
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Director of Customer Experience Management
4 weeks ago
New York, New York, United States Ipsos Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of Customer Experience Management to join our team at Ipsos. As a key member of our Customer Experience team, you will be responsible for leading and managing research and analytics projects from start to finish, working closely with clients to understand their business needs and develop...
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Customer Experience Director
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New York, New York, United States Fair Harbor Clothing Full timeDirector of Customer ExperienceAt Fair Harbor Clothing, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As our Director of Customer Experience, you'll play a critical role in shaping our customer service strategy and ensuring that every interaction with our customers is positive and memorable.Key...
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Customer Experience Director
3 weeks ago
New York, New York, United States EmblemHealth Full timeJob Title: Customer Experience DirectorEmblemHealth is seeking a highly skilled and experienced Customer Experience Director to lead our efforts in delivering exceptional customer experiences across all touchpoints. As a key member of our leadership team, you will be responsible for driving business growth through customer-centric strategies and...
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Customer Experience Director
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Director of Customer Experience
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Director, Customer Experience Management
2 weeks ago
New York, New York, United States Ipsos-Insight, LLC Full timeAbout the RoleWe are seeking a highly skilled and experienced Director to join our Customer Experience team at Ipsos-Insight, LLC. As a key member of our team, you will be responsible for leading and managing multiple market research projects, developing and designing solutions for clients, and providing exceptional service and quality control.Key...
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Customer Experience Director
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New York, New York, United States Fair Harbor Clothing Full timeDirector of Customer ExperienceAt Fair Harbor Clothing, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As our Director of Customer Experience, you'll play a critical role in shaping our customer service strategy and ensuring that every interaction with our brand is memorable and positive.Key...
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Director of Customer Experience
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Director, Customer Experience Management
1 day ago
New York, New York, United States Ipsos Full timeAbout the RoleWe are seeking a highly skilled and experienced Director to lead our Customer Experience team at Ipsos. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and manage CX research and advisory programs to...
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Customer Experience Director
2 weeks ago
New York, New York, United States EmblemHealth Full timeJob SummaryWe are seeking a highly skilled Customer Experience Director to lead our efforts in delivering exceptional customer experiences across all touchpoints. As a key member of our leadership team, you will be responsible for driving strategic initiatives to improve customer satisfaction, loyalty, and retention.Key ResponsibilitiesLead ongoing...
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Customer Experience Director
2 days ago
New York, New York, United States EmblemHealth Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Experience Director to lead our efforts in delivering exceptional customer experiences across all touchpoints. The ideal candidate will have a deep understanding of customer needs and behaviors, as well as the ability to drive cross-functional collaboration and process improvements.Key...
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Director of Customer Experience
3 weeks ago
New York, New York, United States Burrow Full timeBurrow is seeking a Director of Customer ExperienceTo lead our growing Customer Experience team and drive our customer experience strategy across the organization.About the RoleWe are looking for a seasoned leader to manage the day-to-day of the CX team, including cross-functional collaboration across the organization, and representation of the CX team...
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Director of Customer Experience
3 weeks ago
New York, New York, United States Rockstar Full timeJob Title: Director of Customer ExperienceAt Rockstar Games, we are seeking a highly experienced and skilled Director of Customer Experience to join our Support team. This role will take ownership of our global live support teams and systems to ensure a Rockstar-level support experience for our players.Key Responsibilities:Lead live service channel...
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Customer Experience Director
4 weeks ago
New York, New York, United States Rockstar Games Full timeAbout the RoleWe are seeking a highly experienced and skilled Director of Customer Experience to join our Support team at Rockstar Games. As a key member of our leadership team, you will be responsible for leading our global live support teams and systems to deliver an exceptional customer experience for our players.Key ResponsibilitiesLead live service...