Morning Food Service Associate

1 week ago


Greenville, South Carolina, United States Auro Hotels Full time

Breakfast Hostess

Job Category: Food & Beverage Requisition Number: BREAK02560

Job Overview

The Residence Inn/SpringHill Suites Downtown Greenville is in search of a dedicated Breakfast Attendant. The primary role of the Breakfast Attendant is to prepare and serve food and beverage items in a friendly, courteous, and timely manner, ensuring guest satisfaction.

Key Responsibilities

  1. Maintain guest satisfaction through cleanliness of the dining area and attentiveness to guests' needs.
  2. Properly set up the designated work station before service and clean the area at the end of the shift in accordance with operational policies and standards.
  3. Complete all necessary side-work as outlined in the breakfast schedule.
  4. Possess comprehensive knowledge of all food items, including garnishes, ingredients, and preparation methods.
  5. Confidently address guests' inquiries regarding menu items.
  6. Stay informed about daily food offerings and beverages.
  7. Promptly greet guests at their tables.
  8. Inspect all food items prior to serving to ensure they meet standards for appearance, temperature, and portion size.
  9. Serve breakfast in a timely manner according to established service standards, returning as needed to meet guests' requirements.
  10. Pre-bus and bus tables in accordance with brand standards, preparing for incoming guests.
  11. Inform management of any food and beverage supplies needed to maintain efficient breakfast operations.
  12. Have a solid understanding of the property and its facilities to effectively respond to guest inquiries.
  13. Exhibit strong knowledge of service standards and etiquette.
  14. Learn and use guests' names to enhance personal service and remember regular guests' preferred menu items.
  15. Availability for early morning breakfast shifts and evening manager receptions is essential.

Qualifications

Education: High school diploma or equivalent preferred.

Experience: Relevant experience in food service is preferred.

Licenses & Certifications: Not specified.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.



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