Customer Support Specialist

2 weeks ago


Sikeston, Missouri, United States DAEOC Full time
Job Overview

Salary: $14.50 per hour

Position: Client Service Representative

  • Full-time position - Monday through Thursday schedule
  • Comprehensive benefits including fully covered Health, Dental, and Vision Insurance
  • Paid time off and Paid Holidays
  • Generous retirement matching and additional perks

The ideal Client Service Representative will possess the capability to engage with clients to assess their resource requirements, including energy assistance, nutritional support, employment opportunities, educational resources, housing solutions, and other immediate or long-term needs.

This position demands exceptional listening abilities and customer service expertise. The representative will be tasked with documenting client interactions in an electronic record-keeping system, addressing service-related complaints, and performing a variety of other responsibilities.

Applicants should be proficient in computer usage, particularly in Excel and Word. A minimum of an Associate's degree in Social Services or a related discipline is required, along with 4 to 5 years of relevant experience or an equivalent combination of education and experience. A valid driver's license in Missouri, along with reliable transportation and insurance, is also necessary.

DAEOC is committed to being an equal opportunity employer. We adhere to all applicable state and federal regulations that prohibit discrimination in employment based on race, age, color, sex, religion, national origin, or any other protected classification.



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