Customer Service Branch Associate

4 days ago


Tacoma, Washington, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Branch Associate to join our team at Sherwin-Williams. As a key member of our branch team, you will be responsible for providing exceptional customer service, ensuring timely and accurate order fulfillment, and maintaining a safe and efficient work environment.

Key Responsibilities
  • Order Fulfillment: Prepare and complete orders for delivery or pickup according to schedule, ensuring accuracy and efficiency.
  • Delivery and Logistics: Load and unload products from deliveries, operate and maintain warehouse vehicles and equipment, and assist in planning delivery schedules to optimize unit efficiency.
  • Customer Service: Assist customers in person and over the phone, determining their needs and presenting appropriate products and services.
  • Inventory Management: Maintain accurate inventory levels, ensure stockroom organization, and comply with inventory control procedures.
  • Team Collaboration: Communicate and cooperate with supervisors and coworkers to achieve team goals and objectives.
Requirements
  • Minimum Requirements: Must be at least 18 years of age, legally authorized to work in the country of employment, and possess a valid, unrestricted Driver's License.
  • Preferred Qualifications: One year of work experience in customer service, retail, or sales, and experience using material handling equipment.
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, opportunities for growth and development, and a comprehensive benefits package.

We are an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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