Financial Aid Professional

1 week ago


Los Alamitos, California, United States Touro University Full time

Job Summary:

Touro University Worldwide is seeking a highly skilled and experienced Financial Aid Advisor to join our team in the Los Alamitos, CA location. As a key member of the Financial Aid Department, the successful candidate will be responsible for developing and implementing effective financial aid strategies to support students in achieving their academic goals.

Key Responsibilities:

  • Student Counseling and Support: Meet with students, parents, and other stakeholders to explain and discuss the details of the financial aid application and awarding processes, ensuring compliance with federal, state, and institutional regulations.
  • Financial Aid Processing: Utilize federal, state, and internal software to process financial aid applications, determine eligibility for various aid programs, and formulate award notifications.
  • Program Development and Implementation: Collaborate with interdepartmental personnel to resolve student issues, develop and present financial aid orientation programs, and stay current with new regulations through workshops, seminars, and webinars.
  • Communication and Customer Service: Provide exceptional customer service to students, parents, and other stakeholders, ensuring timely and accurate communication regarding financial aid matters.

Requirements:

  • Education: Bachelor's degree preferred
  • Experience: 1-3 years of financial aid experience preferred
  • Skills: Strong customer service and organizational skills, computer literacy, and proficiency in Microsoft Office Suite
  • Personal Qualities: Self-starter, able to multi-task and prioritize work, and possess excellent communication and interpersonal skills


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