Restaurant General Manager

6 days ago


Strongsville, Ohio, United States Five Guys Full time
About the Role

We are seeking an experienced Restaurant General Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities
  • Leadership and Team Management: Lead and motivate a high-performing team to achieve business objectives and provide exceptional customer experiences.
  • Operational Excellence: Ensure seamless restaurant operations, including inventory management, supply chain logistics, and maintenance of equipment and facilities.
  • Customer Service: Foster a culture of customer satisfaction, ensuring that every guest has a positive experience and receives exceptional service.
  • Financial Management: Oversee financial performance, including budgeting, forecasting, and cost control, to drive business growth and profitability.
  • Strategic Planning: Collaborate with the management team to develop and implement business strategies, driving innovation and improvement initiatives.
Requirements
  • Experience: 2+ years of experience as a General Manager in the restaurant industry, with a proven track record of success in driving business growth and improving customer satisfaction.
  • Leadership Skills: Proven ability to lead and motivate a high-performing team, with a strong focus on employee development and retention.
  • Customer Service Skills: Excellent customer service skills, with a passion for delivering exceptional experiences and building strong relationships with guests.
  • Business Acumen: Strong business acumen, with the ability to analyze financial data, identify opportunities for improvement, and develop strategic plans to drive business growth.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, customers, and stakeholders.
About Five Guys

Five Guys is a family-run business that is passionate about serving high-quality food and providing exceptional customer experiences. We are committed to creating a positive and inclusive work environment, where our employees feel valued and empowered to succeed. We are an equal opportunity employer and value diversity at our company.



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