Restaurant Operations Manager

6 days ago


Morgan Hill, California, United States Carl's Jr. Full time
Shift Leader Job Description

At Carl's Jr., we're committed to delivering exceptional customer experiences and driving sales growth. As a Shift Leader, you'll play a critical role in achieving this goal by leading a high-performing team and ensuring seamless restaurant operations.

Key Responsibilities:
  • Lead by Example: Demonstrate a high level of energy and enthusiasm, setting the tone for exceptional guest service and quality product delivery.
  • Team Management: Supervise and motivate team members to achieve sales and service targets, providing coaching and feedback to ensure they meet expectations.
  • Operational Excellence: Effectively plan, organize, and implement daily routines and activities, ensuring efficient use of resources and minimizing controllable costs.
  • Guest Resolution: Resolve guest complaints and issues promptly and professionally, involving management as needed to ensure a positive outcome.
  • Administrative Tasks: Complete all required administrative duties, including daily paperwork and cash handling procedures.
Requirements:
  • Age: Must be at least 18 years old.
  • Education: High school diploma or equivalent required.
  • Physical Demands: Ability to lift and move up to 40 pounds, stand for long periods, and work in a fast-paced environment.
  • Technical Skills: Proficient in using a computer and cash register, with ability to learn new systems and procedures.
What We Offer:
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including health insurance, paid time off, and retirement plan.
  • Training and Development: Ongoing training and development opportunities to enhance skills and knowledge.


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