Customer Service Representative
5 days ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process transactions accurately and efficiently, handling cash, credit card, and other forms of payment.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Restock merchandise, maintain visual displays, and ensure that the store is visually appealing.
- Work collaboratively with colleagues to achieve sales goals and promote a positive store culture.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.
What We Offer:
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Paid time off and holidays.
- Opportunities for career advancement and professional growth.
About Us:
Goodwill of Central and Northern Arizona is a non-profit organization dedicated to helping people with employment barriers find jobs and achieve economic stability. We are committed to providing a positive and inclusive work environment that values diversity and promotes a culture of excellence.
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