Epic Go Live Support Specialist
2 weeks ago
Are you passionate about supporting healthcare workers and promoting positive outcomes through system support? CSI Companies is seeking experienced Epic Go-Live Support Consultants to join our growing team.
Role OverviewAs an Epic Go-Live Support Consultant, you will provide guidance to physicians, nurses, and other clinical and non-clinical users as our client's new EMR system is activated. Your expertise will be instrumental in building the end-users' confidence as they transition to Epic and assist them in positively impacting patient care.
Key Responsibilities- Review client-specific materials and participate in orientation training
- Assist front desk staff, clinicians, and physicians in the use of the Epic software
- Identify and document any issues with the software
- Provide high-priority responses to critical issues
- Document clinical satisfaction and adoption as directed by the client
Previous Epic ATE support experience is strongly preferred. Must be willing to travel, including overnight, as the project schedule dictates. All travel expenses will be reimbursed.
BenefitsCSI Companies offers a competitive benefits package, including weekly pay, direct deposit, multiple healthcare plans, holiday pay, and paid time off, if eligible.
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Epic Go-Live Support Specialist
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Jacksonville, Florida, United States CSI Full time{"title": "Epic Go-Live Support Consultant", "description": "Epic Go-Live Support ConsultantAre you passionate about delivering exceptional support to healthcare professionals? Do you have a knack for troubleshooting complex Epic EMR systems? We're seeking an experienced Epic Go-Live Support Consultant to join our team at CSI Companies.As an Epic Go-Live...
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