Customer Service Representative
1 month ago
At MCI Careers, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Meet or exceed customer satisfaction targets
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement
- Professional development and training
- Collaborative and dynamic work environment
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