Surgical Business Operations Manager

10 hours ago

Oak Lawn, Illinois, United States Advocate Health Full time
Job Summary:

This role is responsible for the financial management of surgical services for the PSA. The manager will perform monthly variance reporting for revenue and expense, ensuring variances are addressed and rectified. They will collaborate with the Director of Bus Ops on new equipment, instrumentation, technology justifications, pro formas, and feasibility studies. The manager will also partner with PSA leadership on operational, strategic, and capital budgets.

Key Responsibilities:

• Identify areas of variation in physician preference items, supply utilization, and the impact on cost management as well as quality/safety performance.
• Review financial responsibility for assuring proper pricing and billing processes are implemented and maintained according to Advocate's financial control policy and corporate compliance guidelines.
• Follow up with supply chain partners as needed.
• Utilize advanced data analytics to process complex datasets for the construction and maintenance of PSA dashboards, volume reports, scorecards, and potential physician scorecards.
• Provide high-level analysis summaries of data to PSA leadership, highlighting potential areas of opportunity.
• Monitor PSA key result areas as related to finance and surgery scheduling, ensuring data integrity is uncompromised for published reports.
• Design and construct reports for presentations to leaders and physician communication.
• Plan, develop, and assist in the implementation of new surgical services and programs across the PSA.
• Provide financial analysis for the PSA as necessary to substantiate the viability of new services, including reimbursement potential, procedural profile, and operational costs.
• Participate in the strategic development of programmatic institutes within the PSA through key partnerships with business development and decision support.
• Review profitability of current services and programs, making recommendations for optimization.
• Develop opportunities to align best practices across the PSA as it relates to charge auditing and/or other operational areas.
• Enhance knowledge and remain up to date with changes in surgical and procedural areas related to technology, operations, and finances.
• Participate in activities to enhance professional growth.
• Participate in operational governance for financial and customer growth opportunities.
• Perform human resources responsibilities for staff, including interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develop and recommend operating and capital budgets, controlling expenditures within approved budget objectives.
• Understand and adhere to the organization's Code of Ethical Conduct, ensuring personal actions and the actions of employees supervised comply with policies, regulations, and laws applicable to the organization's business.

Requirements:

• Master's degree preferred or relevant work experience.
• 3-5 years of operations experience, including project management, consulting, or data analysis.
• Surgical or procedural experience required.
• Previous management experience required.
• Self-directed, minimal supervision required.
• Exceptional oral and written communication skills.
• Ability to prioritize, plan, and execute.
• Proficiency with data analytics.
• Consulting and/or project management experience.
• Strong knowledge of healthcare finance.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be required to perform other related duties.

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