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Patient Service Coordinator
2 months ago
Job Summary:
The Patient Service Representative (PSR) role at MaineHealth is a dynamic position that requires a friendly and courteous demeanor. As a PSR, you will be responsible for greeting patients, answering telephones, scheduling appointments, and performing various administrative tasks.
Key Responsibilities:
- Collect, verify, and enter patient data while adhering to federal, state, and MaineHealth confidentiality policies.
- Provide exceptional customer service to patients and visitors.
- Assist with scheduling appointments and managing patient flow.
- Perform general office duties as assigned.
Requirements:
- Education: High School diploma or equivalent preferred.
- License/Certifications: Driver's license may be required.
- Experience: Experience in a medical office and customer service preferred.
Preferred Qualifications:
- Computer skills and effective cash collection skills.
Work Environment:
MaineHealth is a leading healthcare organization in the region, and this role will provide the opportunity to work in a fast-paced and dynamic environment.