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Patient Service Coordinator

2 months ago


Biddeford, Maine, United States MaineHealth Full time

Job Summary:

The Patient Service Representative (PSR) role at MaineHealth is a dynamic position that requires a friendly and courteous demeanor. As a PSR, you will be responsible for greeting patients, answering telephones, scheduling appointments, and performing various administrative tasks.

Key Responsibilities:

  • Collect, verify, and enter patient data while adhering to federal, state, and MaineHealth confidentiality policies.
  • Provide exceptional customer service to patients and visitors.
  • Assist with scheduling appointments and managing patient flow.
  • Perform general office duties as assigned.

Requirements:

  • Education: High School diploma or equivalent preferred.
  • License/Certifications: Driver's license may be required.
  • Experience: Experience in a medical office and customer service preferred.

Preferred Qualifications:

  • Computer skills and effective cash collection skills.

Work Environment:

MaineHealth is a leading healthcare organization in the region, and this role will provide the opportunity to work in a fast-paced and dynamic environment.