Patient Access Coordinator

2 weeks ago


Biddeford, Maine, United States MaineHealth Full time

Job Summary

MaineHealth is seeking a skilled Patient Access Coordinator to serve as the initial contact for patients at our Biddeford / Sanford location. This role requires exceptional customer service skills and the ability to demonstrate a strong understanding of healthcare delivery and technology.

Key Responsibilities

  • Complete and accurate patient registration, insurance verification, and medical necessity validation
  • Identify and collect amounts due from patients, enter orders, and provide for an efficient flow of clinical, administrative, and clerical tasks
  • Obtain patient signatures on consent and assignment forms and applicable insurance denial notices
  • Assist with and arrange accommodations for patients with special needs

Requirements

  • High school graduate preferred
  • Previous clerical healthcare experience and customer service experience required
  • Must complete a formal medical terminology course and customer service training within 1 year after hire
  • Knowledge of insurance plans and their requirements, as well as medical office procedures and insurance requirements

About MaineHealth

MaineHealth is a health system that includes hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about our system at www.mainehealth.org



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