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Engineering Operations Manager

2 months ago

Orlando, Florida, United States Thermal Tech Inc. Full time
Job Overview

As the Engineering Operations Manager, you will lead the Engineering department, ensuring exceptional service delivery. This role encompasses overseeing repair and replacement initiatives while facilitating seamless project transitions. The ideal candidate will exhibit meticulous attention to detail, effective communication skills with both clients and internal teams, and strong leadership capabilities to guide projects to successful outcomes.

Key Responsibilities
  • Develop a high-performing team by enhancing the technical and professional competencies of team members, encouraging ongoing professional development while strategically managing resources for timely and accurate service delivery.
  • Ensure prompt and high-quality execution of all projects, collaborating with engineers, contractors, end-users, and internal teams to swiftly address field challenges.
  • As the subject matter expert, you will authorize product selections for intricate projects, supervise design layouts, quotes, product shipments, installations, and project completions, while also providing assistance to the Service Department for field-related inquiries.
  • Keep updated with industry standards and technological innovations to contribute to the company's growth trajectory.
Qualifications
  • A minimum of 5 years of demonstrated management experience along with a high school diploma is essential.
  • Proven project management skills with the capacity to handle multiple projects simultaneously.
  • Knowledge of boiler and HVAC systems is highly advantageous, along with a technical mindset and eagerness to learn.
  • A proven ability to navigate complex situations resulting in positive outcomes.

At Thermal Tech Inc, our core principles—Customer Focus, Respect for Individuals and Policies, and Integrity—shape our identity and guide our actions. Our mission is to alleviate customer concerns, catering to medium to large commercial and industrial clients who prioritize reliable service and innovative solutions. We adhere to a systematic approach from needs assessment to long-term partnership, dedicated to delivering comprehensive system efficiency and reliability.

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