Front Desk Agent Montana Trailhead Inn

5 days ago


Billings, Montana, United States Montana Trailhead Inn Full time
Compensation:$15/hour

Job Description

Maintain a positive and professional demeanor when interacting with guests, ensuring a seamless experience from check-in to departure.


Duties and Responsibilities
  • Process guest arrivals and departures efficiently.
  • Manage guest account information accurately and securely.
  • Communicate effectively with guests regarding room rates, availability, and amenities.
  • Resolve customer complaints in a timely and professional manner.
  • Collaborate with housekeeping staff to ensure rooms are prepared for new guests.

Requirements
  • High school diploma or equivalent required.
  • Previous experience in a similar role, preferably in the hospitality industry.
  • Strong communication, organizational, and problem-solving skills.

What We Offer
  • Competitive hourly rate.
  • Opportunities for career growth and development.
  • A supportive work environment.


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