Front Desk Agent Montana Trailhead Inn
5 days ago
Job Description
Maintain a positive and professional demeanor when interacting with guests, ensuring a seamless experience from check-in to departure.
Duties and Responsibilities
- Process guest arrivals and departures efficiently.
- Manage guest account information accurately and securely.
- Communicate effectively with guests regarding room rates, availability, and amenities.
- Resolve customer complaints in a timely and professional manner.
- Collaborate with housekeeping staff to ensure rooms are prepared for new guests.
Requirements
- High school diploma or equivalent required.
- Previous experience in a similar role, preferably in the hospitality industry.
- Strong communication, organizational, and problem-solving skills.
What We Offer
- Competitive hourly rate.
- Opportunities for career growth and development.
- A supportive work environment.
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