Sales Coordinator

3 days ago


Newtown Square, Pennsylvania, United States White Horse Village Full time
Job Summary

We are seeking a highly skilled Sales Coordinator to join our team at White Horse Village. As a Sales Coordinator, you will play a critical role in maintaining high levels of residential living occupancy by utilizing our CRM database, following up with prospects, and maintaining active relationships with prospects and those on the waiting list.

Key Responsibilities
  • Maintain a good work rapport with inter-departmental personnel.
  • Assist in planning, developing, organizing, and implementing departmental activities.
  • Coordinate application paperwork from reservation to 10% deposit.
  • Responsible for the professional handling of all incoming inquiries.
  • Welcome prospects and guests to the sales center, receiving all persons who enter in a courteous and congenial manner, offering refreshments, and providing answers to initial questions.
  • Provide back-up support for Sales Director/Manager as directed to promote the sales process through ongoing contact with a prospective resident via telephone, personal visits, tours, events, seminars, and home visit activities as appropriate, resulting in an average of 1-2 sales per month for the community.
  • Manage all information relating to the prospective resident/inquiry: communication with administration, communication with direct supervision, and accurate documentation of all contacts in the Leads Management System/CRM.
Requirements
  • Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of duties.
  • Adheres to the Organization's Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
  • Follows all local, state, and federal regulations as they pertain to the position.
  • Adheres to the Organization's Policy and Procedures covering Privacy and Security in Compliance with HIPAA regulations.
Values
  • Compassion: Demonstrate care and empathy in all our interactions.
  • Inclusiveness: Create a diverse environment that is welcoming and accepting.
  • Growth: Explore opportunities for learning and change.
  • Generosity: Give of oneself to benefit others.
  • Respect: Value the worth of each person.
  • Relationships: Develop meaningful connections with one another.
  • Stewardship: Commit to use our resources wisely.

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