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Front End Supervisor
1 month ago
As a Front End Supervisor at Restaurant Depot, you will be responsible for supervising and training cashiers, front-end loaders, checkers, and U-boat retrieval staff. You will ensure friendly, efficient, and professional customer service, while also ensuring compliance with established sales and security policies and procedures. Additionally, you will investigate and resolve customer complaints in a timely and professional manner, assist customers with product location and detailed information, and plan and prepare work schedules. You will also perform cashier "check-outs" and operate the register when needed, and assist checkers in comparing customer receipts to items on the cart to avoid losses.
Responsibilities
- Supervise and train cashiers, front-end loaders, checkers, and U-boat retrieval staff
- Ensure friendly, efficient, and professional customer service
- Ensure compliance with established sales and security policies and procedures
- Investigate and resolve customer complaints in a timely and professional manner
- Assist customers with product location and detailed information
- Plan and prepare work schedules
- Perform cashier "check-outs" and operate the register when needed
- Assist checkers in comparing customer receipts to items on the cart to avoid losses
Requirements
- High School Diploma or GED with at least 4 years of experience in customer service or a related field
- Computer literacy
- Ability to lift 50 pounds
- Must pass a drug screen
About Restaurant Depot
Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. Their mission is to be your one-stop shop for savings, selection, and service, seven days a week. They have been supplying independent food businesses with quality products from large cash and carry warehouse stores since 1990.