Front Desk Supervisor
1 day ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at SAHARA Las Vegas. As a key member of our front office team, you will be responsible for ensuring complete guest satisfaction and providing a successful experience for our guests during their stay.
Key Responsibilities- Check guests in and out of the hotel in a confident, professional, and friendly manner.
- Complete all checklist items for the appropriate shift.
- Review special requests/needs and assist with the pre-blocking of rooms/suites.
- Maintain complete knowledge of:
- all hotel offerings, services, and hours of operation.
- all hotel restaurant food concepts, menu, dress code, and ambiance.
- all hotel day/nightlife concepts, menu, dress code, and ambiance.
- all hotel room types/names, layout, amenities, and locations.
- all hotel room rates, special packages, and promotions.
- daily arrival and departure lists.
- scheduled daily group activities, names, and location of meeting/banquet rooms.
- local events, attractions, holiday schedules.
- Perform various administrative tasks assigned by Hotel Managers and Director of Front Office.
- Assist the Hotel Managers with daily MOD responsibilities and support the Front Desk Representatives and Guest Service Agents.
- One (1) to Two (2) or more years of experience in a similar role preferred.
- VIP, Front Desk, Hotel experience required.
- Previous experience in a high-end luxury Gaming or Hospitality environment is desired.
- High School Diploma or equivalent is required.
- Must have the ability to effectively communicate in English, both written and verbal forms.
- A professional demeanor and attire is to be maintained at all times.
- Must have strong interpersonal and organizational skills.
- Must have an outgoing personality and possess strong attention to detail skills.
- Consistently offer professional, friendly, and engaging service.
- Must be able to perform and strive in a team environment.
- Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership.
- An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred.
- Able to work a flexible schedule, including weekends and holidays.
- Multi-lingual is desired.
- Must be able to obtain an Alcohol Awareness Card.
- A valid Nevada Gaming License is required and must be obtained before entering this position.
- Must be 21 years of age or older.
SAHARA epitomizes the timeless soul of Las Vegas. With a bold, sophisticated flair and a boutique approach to personal service, SAHARA provides guests with an intimate and unexpected experience that sets a new standard for Vegas. Completely remodeled and reimagined for a new era, SAHARA offers three distinctive hotel towers, a variety of five-star dining options, and a world-class casino. With unexpected delights around every corner, SAHARA embodies the style, sophistication, and playful sense of possibility that's truly the spirit of Vegas – and brings the iconic Vegas experience to a whole new generation.
Perks & BenefitsWe offer competitive wages with fantastic benefits for full-time and part-time jobs. Join us for an exciting career on the Las Vegas Strip https://youtu.be/mJhPxlqlxQY
Newly Increased Wages
Comprehensive Benefits (Medical, Dental, Vision, Supplemental Coverage)
401K Retirement Plan
Paid Time Off (Vacation Pay)
Free Daily Meals
Room & Restaurant Discounts
Discounted/Free Tickets for Certain Shows
And much more SAHARA Las Vegas strives to support and grow our diverse workforce which reflects our community and the guests we serve.
What's On The Horizon
SAHARA is in the midst of expanding its offerings to guests in the coming months. SAHARA will also welcome two more new dining outlets before the year is up, including The Noodle Den and Ballo Italian Soul.
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