Practice Manager
6 days ago
Job Summary:
As a Practice Manager at Baptist Memorial, you will be responsible for the day-to-day operations of our healthcare facility. This includes implementing, monitoring, and enforcing policies, protocols, and regulatory requirements. You will also be responsible for maintaining the optimization of staff responsibilities and resources.
Key Responsibilities:
• Implement, monitor, and enforce office policies, protocols, and processes in accordance with NCQA standards and Federal and State regulations.
• Analyze daily office operations and utilization of resources to ensure efficiency by investigating system, workflow, and operational issues to make recommendations.
• Optimize use of EMR system to improve efficiency and productivity.
• Ensure smooth operations and communication between Intake, Billing, Referrals, and back clinic operations. Interact with Managers and Directors to facilitate operations to meet company objectives.
• Stay up-to-date with healthcare guidelines such as HIPAA, OSHA, and CLIA.
• Maintain daily and monthly responsibilities confirming all tasks are up to date and complete by the clinical teams and office staff.
• Responsible for Clinical and Office Inventory Management including ordering and monitoring expiration dates, proper use and billing.
• Work directly with the Provider's teams and billing department to ensure all charges are completed and coded daily.
• Supervise front office and clinical staff in regards to job responsibilities and provides support to the care team to increase patient satisfaction and retention.
• Set up regular meetings, fill performance evaluations and provide feedback, training, support and coaching for employees.
• Assist in coordinating In-Service training and Special Events.
• Schedule provider and clinic staff hours.
• Maintain appropriate staffing levels and employee morale. Assist in the hiring process for new staff
• Supervise patient's scheduling and rescheduling.
• Ensure all daily and monthly reports are updated, completed and delivered to leadership.
• Attend staff meetings and required training.
• Conduct monthly facility checks including flooring, ceilings, workstations, fire extinguishers and other systems.
• Provides support, guidance, leadership and motivation to promote maximum performance.
• Comply with minimum performance level and goals.
• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Requirements:
• Education: Preferred degree from an accredited university in a relevant field of study. Minimum: High School Diploma
• Experience: Preferred experience with EMR systems. Minimum: One (1) year experience of supervisory/management of a healthcare facility
About Baptist Memorial:
Baptist Memorial is a healthcare organization that values its colleagues and offers competitive salaries, paid vacation/time off, continuing education opportunities, and a generous retirement plan. We also offer health insurance, including dental and vision, sick leave, service awards, free parking, short-term disability, life insurance, healthcare and dependent care spending accounts, education assistance/continuing education, and an employee referral program.
Why Work at Baptist Memorial?
We offer a supportive and collaborative work environment that allows our colleagues to grow and develop in their careers. We are committed to providing high-quality patient care and are dedicated to making a positive impact in our community. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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