Patient Care Technician/Front Desk Representative

4 weeks ago


Southaven, Mississippi, United States Provident Practice Management Services, LLC Full time
Job Summary

We are seeking a highly skilled Patient Care Technician/Front Desk Representative to join our team at Provident Practice Management Services, LLC. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Check-in patients into the surgery center and ensure a smooth and efficient process.
  • Assist with the discharge process, including removing IVs, taking vital signs, and transporting patients to their vehicles.
  • Provide excellent customer service and communicate effectively with patients, staff, and vendors.
  • Maintain accurate and up-to-date patient records, including demographic information and surgical charts.
  • Perform various administrative tasks, including answering phone calls, scanning insurance cards, and creating patient appointments.

Requirements

  • High school diploma or equivalent required; COA, CNA, and/or Medical Assistant Certification preferred.
  • Excellent verbal and written communication skills, with the ability to work effectively in a team environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Basic math aptitude and computer proficiency, with experience in electronic health record/medical software.
  • Ability to sit, stand, walk, and talk for long periods, as well as stoop, crouch, lift, and climb as needed.


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